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Customer Service
Customer Service:
The primary goal of Minuteman Pen is to provide excellent service and quality pens, pencils and markers. If you have any comments, issues or suggestions please contact us at customerservice@minutemanpen.com.
Custom Orders:
Minuteman Pen offers two different options for custom colors. The first is a unique combination of standard colors. The list of standard colors includes some common colors not currently offered on Minuteman Pen (e.g. green, orange, purple, etc), so please contact us for details. The minimum purchase quantity for a unique color combination is 5,000 pens.
The second option is a custom color-match. If there is a certain color shade you are interested in, we can have it matched for you. The minimum quantity order is 25,000, with a color-matching fee of $200. For orders of 50,000 or more, we will waive the color-matching fee. Please email us at customorders@minutemanpen.com with any inquiries.
Return Policy:
Minuteman Pen is committed to providing quality, American-made goods. If for any reason you are not satisfied, please e-mail us at customerservice@minutemanpen.com so that we can arrange for a full refund.
To obtain the status of an order, enter the confirmation number and click Go!.
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